Terms and condition

 

These Terms and Conditions of Sale apply to the purchase of “Sellaccus” branded products on the website www.sellaccus.com.
Sellaccus
 (referred to hereinafter as “the Seller”) is a clothing manufacturing company, whose branch is based in Malta.


Scope of the Agreement

This agreement is to define the terms of sale of products sold on the website www.sellaccus.com (referred to hereinafter as “the Website”) between Sellaccus (the Seller), and any person aged over 18 and/or having the capacity to enter into a contract (referred to hereafter as “the Customer”) and wishing to make a purchase for his/her strictly personal reasons, excluding any professional or commercial purpose (referred to hereinafter as “the Parties”).

It is expressly agreed between the Parties that the Terms and Conditions of Sale in effect on the date of purchase and accepted by the Customer govern their dealings exclusively.

This agreement is available in English. The Parties agree that in the event of contradiction between the different language versions, the English version will prevail.


Placing an Order

Products available for sale on the Website are represented by high quality photographs and accompanied with a description of their key features. Products are described and presented as accurately as possible. However, given the computer technology used, products delivered may sometimes have minimal differences compared to the photographs on the Website, particularly differences in colour.

Prices are indicated in Euro including taxes.

Prices include Value Added Tax (VAT) applicable as of the date of the order in the country where the Customer is based and where the order is delivered. The Seller is free to change the sale price of its products at any time. However, the prices indicated at the time of purchase are the prices applicable to this purchase and cannot be modified once the Customer’s order has been confirmed. The price of products does not include delivery costs of the order which remain payable by the Customer, the amount of which will be indicated when checking the order before it is confirmed. 

By confirming an order, the Customer agrees to pay the full price previously indicated.

In the case of an obvious error in the price of a product, the Seller reserves the right to cancel the purchase of this product, at no charge for the Customer.


Shipping Costs

The exact amount of shipping costs depends on the country to which the order is shipped.

For more details on the shipping costs per country, the Customer is asked to refer to the “Shipping and Returning” section of the Website.
The total price indicated on the final screen of the payment process and in the confirmation of receipt of the order includes taxes and shipping costs.


Prior acceptance of Terms and Conditions of Sale

Prior to ordering anything from the Website, the Customer is required to read and accept the Terms and Condition of Sale, indicating this by ticking a box on the acceptance window which appears during the order process prior to payment.

The Customer can save and print the Terms and Conditions of Sale in effect on the date of his/her order via the acceptance window or using the “Terms and Conditions” section of the Website.

These Terms and Conditions of Sale can be changed at any time. However, the Terms and Conditions of Sale applicable to an order are those in effect on the date this order is placed.


Refusal or freezing of order by Seller

In the case of a difficulty or dispute on a previous order, the Seller reserves the right to freeze the Customer’s order until the problem is resolved.

The Seller can also refuse or cancel an order in the following situations:

– the Customer’s bank details are unusable (incorrect or non-verifiable),

– the payment has been refused by the Customer’s bank or was not made in the set time,

– the delivery address provided by the Customer is incorrect or does not exist,

– the Customer is presumed not to have the capacity to contract or not to be ordering for his/her strictly person purposes,

– the price indicated was clearly incorrect,

– the order is identified by security systems as being unusual or fraudulent,

– the Customer has violated these Terms and Conditions of Sale,

– or for any other legitimate reason.

The Seller can then carry out some additional checks and ask the Customer for the documents or information required to fulfil the order.

The Seller cannot be held liable for any damages or costs incurred following this refusal or freezing of an order.


Availability of products

Orders are only honoured if stock is available.

Products offered and prices are valid when they are visible on the Website at the time the Customer is placing an order, according to available stock.

If a product is not available after the Customer places an order, the Seller will inform the Customer by e-mail as soon as possible.

The amount of the order will be recalculated and the Customer will be reimbursed for the value of the products not available or the whole of the amount of the order if it is completely unavailable, at the latest within 14 days after the Customer has placed the order.


Payment

Payments will be acceptable in Euro(€) currency. However, if the local currency of the Customer differs from the currency in which the prices appear on the Website, the Customer’s bank will apply the exchange rate in effect on the date of the order (unless a different rate is applied on a discretionary basis by the Customer’s bank).

Consequently, changing the country of delivery can change the price of the products given the change in currency.


Terms of payment

The Customer can pay for his/her orders on the secure payment server by Visa card or Mastercard indicating his/her card number, expiry date and the last three figures on the back of the card.

The Customer’s account is debited when the products ordered leave the Seller’s warehouse.


Protection of payments

The Seller has set up a process for the protection of transactions with a view to ensuring the security, integrity and confidentiality of payments made on its Website.

Credit card numbers are not stored in the Seller’s systems. When purchasing, the bank details and payment details of the Customer are encrypted using the SSL protocol (Secure Socket Layer) from when they are entered by the Customer until the end of the transaction.

None of the Customer’s bank information goes through the Website or is recorded on a public server or on the Seller’s servers.

The Customer’s bank details will therefore be requested again for each new order on the Website.

However, the Seller cannot be held liable for damages resulting from events outside its control related to the use of electronic means of communication (failure or delay in the transmission of electronic communications/data, interception or manipulation of electronic communications by third parties and/or computer viruses).


Reservation of title

The Seller reserves title to the products until it has received payment in full for the products.


Promotional codes

With discount deals (promotional codes, discount vouchers, etc), the Customer is eligible for an exceptional discount on the purchase of a single product or on an order for several products during the period of validity.

These discount deals are only valid during the period of validity and are limited to the number of products and stocks available indicated on the deal concerned.

Discount deals are personal, not transferable to a third party in any way whatsoever and can only be used for on-line purchases on the Website.

Discount deals cannot be combined nor can they be combined with another special offer or promotion, unless stated otherwise in the deal. Discounts cannot under any circumstance be exchanged for cash.

Discounts are deducted from the amount including tax of the product concerned or the order, excluding delivery costs which are paid by the Customer.


Delivery

Delivery territory

Orders can be delivered in the countries listed in the “Shipping and Returning” section of the Website.

If the Customer requires delivery to a territory other than those listed, he/she can contact Customer Service.

However, the Seller can only meet this request if it is technically possible and the Customer agrees to bear all the resulting costs which will have been indicated by the Seller in advance.

Delivery times

Stock permitting, all orders are usually dispatched within 2 working days. Depending on the delivery option you have selected, and provided you are a Maltese customer, please allow up to 5 working days for delivery. If any item cannot be delivered within this time, we will inform you for the reason for the delay, along with a proposed delivery date.

Goods will be sent to the address given by you in your order. For your security, first-time orders can only be shipped to your debit or credit card billing address or to a corporate work address that can be verified. We hold the right to refuse delivery to specific addresses.

If your delivery address is outside Malta, your order may be subject to import duties and taxes which are levied once a shipment reaches your country. You will be responsible for any additional charges for customs clearance. Customs policies vary widely from country to country. We recommend you contact your local customs office for further information on how this might affect you and your order.

We cannot be held responsible for any delays caused by postal service or any customs clearance or charges that may be required for the country being delivered to. Please enquire for shipping charges if you reside outside a European country. Within the EU there are no customs procedures for importation.


Transfer of risks

The risk of loss or damage of products ordered is transferred to the Customer when he/she, or a third party designated by him/her, takes physical possession of the products ordered.

However, the risks are transferred to the Customer at the time of delivery (on the agreed date) if the Customer, or a third party appointed by him/her, clearly does not take the reasonable measures necessary to take physical possession of the products ordered.


Customer Service

Should you have any questions, concerns, complaints, or suggestions about the online store, you may contact our Customer Service Department by any of the following means:

– E-mail: info@sellaccus.com

You may also lay out your questions, suggestions, queries or complaints here.

The Customer Service department will provide you with a reference number and a written acknowledgement of receipt upon the submission of your claim. Sellaccus will address your concerns as swiftly as possible, and in all cases, within a period of one month. If the claim is not resolved to your satisfaction, you may resort to the ordinary courts, as follows.


Applicable Law and Jurisdiction

These General Terms and Conditions of Purchase are subject to Maltese Law. In the event of any matter or dispute arising out of or in connection with these General Terms and Conditions of Purchase, the parties shall submit to the exclusive jurisdiction of the Courts and Tribunals corresponding to the user’s address